Outlook 2007

OBJECTIVES

This course uses real-world settings and simulations to assist the participant in applying the gained knowledge directly to daily tasks which becomes an asset for life. They will learn about the new interface and ribbon. Upon successful completion, the participant will be able to: compose and respond to a simple message; use folders to manage mail; schedule appointments; schedule meetings, manage contacts and contact information; create and edit tasks; create and edit notes.

 


CLIENTELE

The public

PREREQUISITES

Windows

DURATION

4 days (30 hours)

 

COURSE SYLLABUS

Basic Window Elements

• Exploring the Office Menu
• Working with the Ribbon
• Customizing the Quick Access Toolbar
• Working with KeyTips
• Getting Help

What is Outlook?

• Using the Navigation Pane
• Working with Folders
• Exploring the Inbox
• Reading Your EMail
• Replying to an EMail Message
• Forwarding a Message
• Sending a New Message
• Adding an Attachment
• Viewing Sent Items

Flagging Messages for Follow Up

• Using Multiple EMail Accounts
• Adding a Signature
• Formatting Messages
• Setting Message Priorities
• Setting Delivery Options
• Using the Rules Wizard
• Printing Your EMail
• Saving Messages

Adding Contacts

• Viewing Contact Information
• Modifying and Deleting Contacts
• Creating a Distribution List
• Sending a Message to a Contact
• Using Outlook to Call a Contact
• Tracking Contact Activities
• Printing Contact Information
• Exporting Contact Information

Viewing Calendar Information

• Scheduling Appointments
• Adding Recurring Appointments
• Exploring Calendar Settings
• Planning a Meeting
• Scheduling a Meeting
• Responding to Meeting Requests
• Publishing Your Calendar

Creating Tasks

• Using the Task Form
• Viewing Tasks
• Assigning Tasks to Others
• Responding to Task Requests
• Delegating Tasks to Others
• Using the Journal
• Manually Recording Journal Entries
• Viewing Journal Entries

Keeping Notes

• Managing Folders
• Copying Items among Folders
• Locating Items
• Creating Categories
• Arranging Items
• Organizing Folders
• Designing Custom Views

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