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What does being a mystery shopper entail?  Here is a short article describing this interesting way to supplement your income. http://www.news.com.au/finance/money/mystery-shoppers-spill-the-beans-about-their-customer-experiences/story-e6frfmci-1226742167532 Do you think this helps companies make better decisions when it comes to their customer service ? What are your thoughts ?

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